Black Box Corporation
BLACK BOX CORP (Form: 8-K, Received: 02/01/2011 16:06:27)
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934
Date of Report (Date of Earliest Event Reported): February 1, 2011
 
Black Box Corporation
(Exact Name of Registrant as Specified in its Charter)
         
Delaware   0-18706   95-3086563
(State or Other Jurisdiction   (Commission File Number)   (IRS Employer
of Incorporation)       Identification No.)
         
1000 Park Drive        
Lawrence, Pennsylvania       15055
(Address of Principal Executive Offices)       (Zip Code)
Registrant’s telephone number, including area code: (724) 746-5500
N/A
(Former Name or Former Address, if Changed Since Last Report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
o   Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
o   Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
o   Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
o   Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
 

 


 

Item 2.02   Results of Operations and Financial Condition.
     On February 1, 2011, Black Box Corporation (the “Company”) issued a press release announcing financial results for the fiscal quarter ended January 1, 2011. A copy of the press release is furnished as Exhibit 99.1 to this report.
     The Company provides quarterly and annual financial statements that are prepared in accordance with generally accepted accounting principles (“GAAP”). In addition, the press release attached hereto as Exhibit 99.1 contains non-GAAP financial information which has been identified as such. The presentation of this non-GAAP financial information is not meant to be considered in isolation or as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. The press release attached hereto also includes a reconciliation of the non-GAAP financial information provided with the comparable financial information reported in accordance with GAAP. The Company believes that all readers of such financial information should properly review and understand the disclosed material limitations associated with the non-GAAP financial measures included in the press release as well as the difference between the non-GAAP and the GAAP financial information.
Item 9.01   Financial Statements and Exhibits.
(d) Exhibits.
         
       
 
Exhibit No.  
Description
       
 
  99.1    
Press Release dated February 1, 2011.

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SIGNATURES
     Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
         
  Black Box Corporation
 
 
Date: February 1, 2011  By:   /s/ Michael McAndrew    
    Michael McAndrew
Executive Vice President, Chief Financial Officer,
Treasurer and Secretary
(Principal Accounting Officer)
   
 

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Exhibit Index
         
Exhibit No.  
Description
       
 
  99.1    
Press Release dated February 1, 2011
Exhibit 99.1
(BLACK BOX NETWORK SERVICES LOGO)
Contact
Black Box Corporation
Gary Doyle
Director - Investor Relations
Phone: (724) 873-6788
Email: investors@blackbox.com
FOR IMMEDIATE RELEASE
BLACK BOX CORPORATION REPORTS THIRD QUARTER AND YEAR-TO-DATE FISCAL 2011 RESULTS
- Reports record quarterly revenues of $277 million -
Third quarter of Fiscal 2011 Highlights
Record quarterly Revenues of $277 million.
Revenue increases 9% over prior year, with 7% organic revenue growth over prior year.
Operating earnings per share increase to 84¢ from 77¢ in prior year.
Diluted earnings per share increase to 78¢ from 63¢ in prior year.
Free cash flow increase to $31 million from $11 million in prior year.
PITTSBURGH, PENNSYLVANIA, February 1, 2011 - Black Box Corporation (NASDAQ:BBOX) today reported results for the third quarter of Fiscal 2011 ended January 1, 2011.
Third quarter of Fiscal 2011 diluted earnings per share were 78¢ on net income of $13.9 million or 5.0% of revenues compared to diluted earnings per share of 63¢ on net income of $11.0 million or 4.3% of revenues for the same quarter last year. On a sequential quarter comparison basis, second quarter of Fiscal 2011 diluted earnings per share were 77¢ on net income of $13.6 million or 5.0% of revenues. Excluding reconciling items, operating earnings per share (which is a non-GAAP term and is defined below) for the third quarter of Fiscal 2011 were 84¢ on operating net income (which is a non-GAAP term and is defined below) of $15.0 million or 5.4% of revenues compared to operating earnings per share of 77¢ on operating net income of $13.6 million or 5.4% of revenues for the same quarter last year.
Third quarter of Fiscal 2011 pre-tax reconciling items were $1.8 million with an after-tax impact on net income and EPS of $1.1 million and 6¢, respectively. During the third quarter of Fiscal 2010, the Company’s pre-tax reconciling items were $4.1 million with an after-tax impact on net income and EPS of $2.6 million and 14¢, respectively. See below for further discussion regarding Management’s use of non-GAAP accounting measurements and a detailed presentation of the Company’s pre-tax reconciling items for the periods presented above.
Third quarter of Fiscal 2011 total revenues were $277 million, an increase of $24 million or 9% from $253 million for the same quarter last year. On a sequential quarter comparison basis, second quarter of Fiscal 2011 total revenues were $273 million.
Third quarter of Fiscal 2011 cash provided by operating activities was $28 million or 201% of net income, compared to $12 million or 105% of net income for the same quarter last year. Third quarter of Fiscal 2011 free cash flow (which is a non-GAAP term and is defined below) was $31 million compared to $11 million for the same quarter last year. On a sequential quarter comparison basis, second quarter of Fiscal 2011 cash provided by operating activities was $7 million or 51% of net income and free cash flow was $7 million. Black Box utilized its third quarter of Fiscal 2011 free cash flow primarily to fund acquisition activity of $13 million, fund debt reduction of $9 million and to pay dividends of $1 million. Management believes that free cash flow, defined by the Company as cash provided by operating activities less net capital expenditures, plus proceeds from stock option exercises, plus or minus foreign currency translation adjustments, is an important measurement of liquidity as it represents the total cash available to the Company.

 


 

For the nine-month period ended January 1, 2011, diluted earnings per share were $2.30 on net income of $40.6 million or 5.0% of revenues compared to diluted earnings per share of $1.54 on net income of $27.0 million or 3.7% of revenues for the same period last year. Excluding reconciling items, operating earnings per share for the nine-month period ended January 1, 2011 were $2.55 on operating net income of $45.0 million or 5.5% of revenues compared to operating earnings per share of $2.20 on operating net income of $38.6 million or 5.4% of revenues for the same period last year.
For the nine-month period ended January 1, 2011, the Company’s pre-tax reconciling items were $7.1 million with an after-tax impact on net income and EPS of $4.4 million and 25¢, respectively. For the nine-month period ended December 26, 2009, the Company’s pre-tax reconciling items were $18.6 million with an after-tax impact on net income and EPS of $11.6 million and 66¢, respectively.
For the nine-month period ended January 1, 2011, total revenues were $813 million, an increase of $92 million or 13% from $721 million for the same period last year.
Cash provided by operating activities for the nine-month period ended January 1, 2011 was $36 million or 89% of net income compared to $42 million or 156% of net income for the same period last year. Free cash flow was $39 million compared to $41 million for the same period last year. Black Box utilized its nine-month period free cash flow primarily to fund acquisition activity of $15 million, fund debt reduction of $13 million and to pay dividends of $3 million.
The Company’s six-month order backlog was $212 million at January 1, 2011 compared to $191 million for the same quarter last year. On a sequential quarter-end comparison basis, the Company’s six-month order backlog was $213 million at October 2, 2010.
For Fiscal 2011, the Company is targeting reported revenues of approximately $1.073 billion to $1.078 billion and corresponding operating earnings per share in the range of $3.34 to $3.39. Included in these projections is an effective tax rate of 38.0%. For the fourth quarter of Fiscal 2011, the Company is targeting reported revenues of approximately $260 million to $265 million and corresponding operating earnings per share in the range of 79¢ to 84¢. These targets exclude acquisition-related expense and the impact of changes in the fair market value of the Company’s interest-rate swaps, and are before any new mergers and acquisition activity that has not been announced.
Commenting on the third quarter of Fiscal 2011 results and the fourth quarter of Fiscal 2011 outlook, Terry Blakemore, President and Chief Executive Officer said, “I am very pleased to announce another quarter of record revenue, organic growth and strong cash flow for Black Box Corporation. As the economy improves, we have successfully leveraged our broad portfolio of solutions and deep technical expertise to grow profitably and enhance our market share.”
“As a communications system integrator, we work closely with our strategic partners to offer the latest technology to our clients. We will continue to make select investments to improve our competitive position including the introduction of new products and services and strategic acquisitions. Black Box is committed to continue delivering world-class solutions to our clients and increasing our value to our shareholders.”
The Company will conduct a conference call beginning at 5:00 p.m. Eastern Standard Time today, February 1, 2011. Terry Blakemore, President and Chief Executive Officer, will host the call. To participate in the call, please dial 612-332-1025 approximately 15 minutes prior to the starting time and ask to be connected to the Black Box Earnings Call. A replay of the conference call will be available for one week after the teleconference by dialing 320-365-3844 and using access code 187514. A live, listen-only audio webcast of the call will be available through a link on the Investor Relations page of the Company’s Web site at http://www.blackbox.com . A webcast replay of the call will also be archived on Black Box’s Web site for a limited period of time following the conference call.
Black Box is a leading technical services company dedicated to designing, building and maintaining today’s complicated data and voice infrastructure systems. Black Box services more than 175,000 clients in 141 countries with 195 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com .
Black Box ® , the Double Diamond logo and DVH ® are registered trademarks of BB Technologies, Inc.
Any forward-looking statements contained in this release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and speak only as of the date of this release. You can identify these forward-looking statements by the fact they use words such as “should,” “anticipate,” “estimate,” “approximate,” “expect,” “target,” “may,” “will,” “project,” “intend,” “plan,” “believe” and other words of similar meaning and expression in connection with any discussion of future operating or financial performance. One can also identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. Forward-looking statements are inherently subject to a variety of risks and uncertainties that could cause actual results to differ materially from those projected. Although it is not possible to predict or identify all risk factors, they may include levels of business activity and operating expenses, expenses relating to corporate compliance requirements, cash flows, global economic and business conditions, successful integration of acquisitions, the timing and costs of restructuring programs, successful marketing of DVH (Data, Voice, Hotline) services, successful implementation of the Company’s M&A program, including identifying appropriate targets, consummating transactions and successfully integrating the businesses, successful implementation of our government contracting programs, competition, changes in foreign, political and economic conditions, fluctuating foreign currencies compared to the U.S. dollar, rapid changes in technologies, client preferences, the Company’s arrangements with suppliers of voice equipment and technology and various other matters, many of which are beyond the Company’s control. Additional risk factors are included in the Company’s Annual Report on Form 10-K for the fiscal year ended March 31, 2010. We can give no assurance that any goal, plan or target set forth in forward-looking statements can be achieved and readers are cautioned not to place undue reliance on such statements, which speak only as of the date made. We undertake no obligation to release publicly any revisions to forward-looking statements as a result of future events or developments.

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BLACK BOX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                                 
    Three-months ended     Nine-months ended  
    January 1 and December 26,     January 1 and December 26,  
In thousands, except per share amounts   2011     2009     2011     2009  
 
Revenues
                               
Hotline products
  $ 49,545     $ 47,012     $ 142,009     $ 134,805  
On-Site services
    227,134       206,373       671,190       585,705  
     
Total
    276,679       253,385       813,199       720,510  
Cost of sales
                               
Hotline products
    26,987       24,406       76,823       70,267  
On-Site services
    159,040       142,150       465,990       398,727  
     
Total
    186,027       166,556       542,813       468,994  
Gross profit
    90,652       86,829       270,386       251,516  
Selling, general & administrative expenses
    64,296       64,198       191,450       192,596  
Intangibles amortization
    2,901       3,108       9,061       9,303  
     
Operating income
    23,455       19,523       69,875       49,617  
Interest expense (income), net
    1,028       1,852       4,460       6,592  
Other expenses (income), net
    (11 )     40       (76 )     (187 )
     
Income before provision for income taxes
    22,438       17,631       65,491       43,212  
Provision for income taxes
    8,528       6,612       24,887       16,205  
     
Net income
  $ 13,910     $ 11,019     $ 40,604     $ 27,007  
     
Earnings per common share
                               
Basic
  $ 0.79     $ 0.63     $ 2.31     $ 1.54  
     
Diluted
  $ 0.78     $ 0.63     $ 2.30     $ 1.54  
     
Weighted average common shares outstanding
                               
Basic
    17,703       17,548       17,611       17,545  
     
Diluted
    17,940       17,561       17,675       17,545  
     
Dividends per share
  $ 0.06     $ 0.06     $ 0.18     $ 0.18  
 

3


 

BLACK BOX CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS
                 
In thousands, except par value   January 1, 2011     March 31, 2010  
 
Assets
               
Cash and cash equivalents
  $ 27,960     $ 20,885  
Accounts receivable, net
    154,557       141,211  
Inventories, net
    54,565       51,507  
Costs/estimated earnings in excess of billings on uncompleted contracts
    111,234       86,086  
Prepaid and other current assets
    27,140       28,090  
     
Total current assets
    375,456       327,779  
Property, plant and equipment, net
    22,210       23,568  
Goodwill
    646,620       641,965  
Intangibles
               
Customer relationships, net
    90,829       93,619  
Other intangibles, net
    29,295       30,374  
Other assets
    10,304       8,059  
     
Total assets
  $ 1,174,714     $ 1,125,364  
     
Liabilities
               
Accounts payable
  $ 76,547     $ 66,934  
Accrued compensation and benefits
    32,919       33,260  
Deferred revenue
    35,402       34,876  
Billings in excess of costs/estimated earnings on uncompleted contracts
    20,018       14,839  
Income taxes
    11,030       9,487  
Other liabilities
    39,884       41,798  
     
Total current liabilities
    215,800       201,194  
Long-term debt
    198,452       210,873  
Other liabilities
    17,524       23,303  
     
Total liabilities
  $ 431,776     $ 435,370  
Stockholders’ equity
               
Common stock
  $ 25     $ 25  
Additional paid-in capital
    463,494       451,778  
Retained earnings
    588,740       551,315  
Accumulated other comprehensive income
    14,257       9,971  
Treasury stock
    (323,578 )     (323,095 )
     
Total stockholders’ equity
  $ 742,938     $ 689,994  
     
Total liabilities and stockholders’ equity
  $ 1,174,714     $ 1,125,364  
     
 
               
 

4


 

BLACK BOX CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 
    Three-months ended     Nine-months ended  
    January 1 and December 26,     January 1 and December 26,  
In thousands   2011     2009     2011     2009  
 
Operating Activities
                               
Net income
  $ 13,910     $ 11,019     $ 40,604     $ 27,007  
Adjustments to reconcile net income to net cash provided by (used for) operating activities
                               
Intangibles amortization and depreciation
    4,376       4,985       13,672       15,097  
(Gain) loss on sale of property
    (50 )     (15 )     (67 )     10  
Deferred taxes
    4,335       560       5,579       1,197  
Tax impact from stock options
    966       64       995       766  
Stock compensation expense
    2,493       1,743       7,999       5,022  
Change in fair value of interest-rate swap
    (1,074 )     (303 )     (1,920 )     (126 )
Changes in operating assets and liabilities (net of acquisitions)
                               
Accounts receivable, net
    4,942       (11,496 )     (9,161 )     11,568  
Inventories, net
    (563 )     (7 )     (2,320 )     3,617  
Costs/estimated earnings in excess of billings on uncompleted contracts
    (7,927 )     (8,890 )     (25,012 )     (22,623 )
All other current assets excluding deferred tax asset
    3,195       3,019       (972 )     6,037  
Billings in excess of costs/estimated earnings on uncompleted contracts
    (355 )     3,516       4,723       (3,704 )
Liabilities exclusive of long-term debt
    3,685       7,389       1,952       (1,735 )
     
Net cash provided by (used for) operating activities
  $ 27,933     $ 11,584     $ 36,072     $ 42,133  
Investing Activities
                               
Capital expenditures
  $ (1,021 )   $ (540 )   $ (2,906 )   $ (1,573 )
Capital disposals
    53       29       98       132  
Acquisition of businesses (payments)/recoveries
    (12,811 )     (10,687 )     (12,811 )     (10,687 )
Prior merger-related (payments)/recoveries
    (146 )     (6,433 )     (1,829 )     (7,738 )
     
Net cash provided by (used for) investing activities
  $ (13,925 )   $ (17,631 )   $ (17,448 )   $ (19,866 )
Financing Activities
                               
Proceeds from borrowings
  $ 70,885     $ 56,035     $ 174,815     $ 130,890  
Repayment of borrowings
    (79,749 )     (43,450 )     (187,636 )     (145,298 )
Deferred Financing Costs
    (700 )           (700 )      
Proceeds from the exercise of stock options
    4,432             4,712        
Purchase of treasury stock
    (1 )           (483 )      
Payment of dividends
    (1,057 )     (1,053 )     (3,166 )     (3,157 )
     
Net cash provided by (used for) financing activities
  $ (6,190 )   $ 11,532     $ (12,458 )   $ (17,565 )
Foreign currency exchange impact on cash
  $ (78 )   $ (214 )   $ 909     $ 634  
     
Increase / (decrease) in cash and cash equivalents
  $ 7,740     $ 5,271     $ 7,075     $ 5,336  
Cash and cash equivalents at beginning of period
    20,220       23,785       20,885       23,720  
     
Cash and cash equivalents at end of period
  $ 27,960     $ 29,056     $ 27,960     $ 29,056  
     
 
                               
 

5


 

Non-GAAP Financial Measures
As a supplement to United States Generally Accepted Accounting Principles (“GAAP”), the Company provides non-GAAP financial measures such as free cash flow, cash provided by operating activities excluding restructuring payments (see below for reference), operating net income, operating earnings per share (“EPS”), Earnings Before Interest, Taxes, Depreciation and Amortization (“EBITDA”), Adjusted EBITDA, adjusted operating income and same-office revenue comparisons to illustrate the Company’s operational performance. These non-GAAP financial measures exclude the impact of certain items and, therefore, have not been calculated in accordance with GAAP. Pursuant to the requirements of Regulation G, the Company has provided explanations of the Company’s management (“Management”) regarding their use and the usefulness of non-GAAP financial measures, definitions of the non-GAAP financial measures and reconciliations to the most directly comparable GAAP financial measures, which are provided below.
Management uses non-GAAP financial measures (a) to evaluate the Company’s historical and prospective financial performance as well as its performance relative to its competitors, (b) to set internal sales targets and associated operating budgets, (c) to allocate resources, (d) to measure operational profitability and (e) as an important factor in determining variable compensation for Management and its team members. Moreover, the Company has historically reported these non-GAAP financial measures as a means of providing consistent and comparable information with past reports of financial results.
While Management believes these non-GAAP financial measures provide useful supplemental information to investors, there are limitations associated with the use of non-GAAP financial measures. The limitations include (i) the non-GAAP financial measures are not prepared in accordance with GAAP, are not reported by all of the Company’s competitors and may not be directly comparable to similarly-titled measures of the Company’s competitors due to potential differences in the exact method of calculation, (ii) the non-GAAP financial measures exclude certain non-cash amortization of intangible assets on acquisitions, however, they do not specifically exclude the added benefits of these costs, such as revenue and contributing operating margin, (iii) the non-GAAP financial measures exclude non-cash asset write-up depreciation expense on acquisitions related to acquisitions made during recent years which is derived from the book value to fair market value write-up on acquired assets, (iv) the non-GAAP financial measures exclude the non-cash change in fair value of the Company’s interest-rate swaps which will continue to impact the Company’s earnings until the interest-rate swaps are settled, (v) the non-GAAP financial measures exclude costs for employee severance and facility consolidations (“employee severance and facility consolidation costs”) incurred during the periods reported in an attempt to right-size the organization and more appropriately align the expense structure with anticipated revenues and changing market demand for its solutions and services that will impact future operating results, (vi) the non-GAAP financial measures exclude historical stock option granting practices investigation and related matters costs, including costs associated with the related Securities and Exchange Commission (“SEC”) investigation, shareholder derivative lawsuit, tax matters and insurance/indemnification matters, (vii) the non-GAAP financial measures exclude costs of settlement or resolution arising from current legal matters associated with the ongoing operations of the Company (“current legal matters costs”) and (viii) there is no assurance the excluded items in the non-GAAP financial measures will not occur in the future. The Company compensates for these limitations by using these non-GAAP financial measures as supplements to GAAP financial measures and by reviewing the reconciliations of the non-GAAP financial measures to their most comparable GAAP financial measures.
Non-GAAP financial measures are not in accordance with, or an alternative for, GAAP. The Company’s non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measurements, and should be read only in conjunction with the Company’s consolidated financial statements prepared in accordance with GAAP.
Free cash flow
Free cash flow is defined by the Company as cash provided by operating activities less net capital expenditures, plus or minus foreign currency translation adjustments, plus proceeds from stock option exercises. Management’s reasons for exclusion of each item are explained in further detail below.
Net capital expenditures
The Company believes net capital expenditures must be taken into account along with cash provided by operating activities to more properly reflect the actual cash available to the Company. Net capital expenditures are typically material and directly impact the availability of the Company’s operating cash. Net capital expenditures are comprised of capital expenditures and capital disposals.

6


 

Foreign currency exchange impact on cash
Due to the size of the Company’s international operations, and the ability of the Company to utilize cash generated from foreign operations locally without the need to convert such currencies to U.S. dollars on a regular basis, the Company believes that it is appropriate to adjust its operating cash flows to take into account the positive and/or negative impact of such adjustments as such adjustment provides an appropriate measure of the availability of the Company’s operating cash on a world-wide basis. A limitation of adjusting cash flows to account for the foreign currency impact is that it may not provide an accurate measure of cash available in U.S. dollars.
Proceeds from stock option exercises
The Company believes that proceeds from stock option exercises should be added to cash provided by operating activities to more accurately reflect the actual cash available to the Company. The Company has demonstrated a recurring inflow of cash related to its stock-based compensation plans and, since this cash is immediately available to the Company, it directly impacts the availability of the Company’s operating cash. The amount of proceeds from stock option exercises is dependent upon a number of variables, including the number and exercise price of outstanding options and the trading price of the Company’s common stock. In addition, the timing of stock option exercises is under the control of the individual option holder and is not in the control of the Company. As a result, there can be no assurance as to the timing or amount of any proceeds from stock option exercises.
A reconciliation of cash provided by operating activities to free cash flow is presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Cash provided by operating activities
  $ 27,933     $ 6,891     $ 11,584     $ 36,072     $ 42,133  
Net capital expenditures
    (968 )     (944 )     (511 )     (2,808 )     (1,441 )
Foreign currency exchange impact on cash
    (78 )     1,227       (214 )     909       634  
     
Free cash flow before stock option exercises
  $ 26,887     $ 7,174     $ 10,859     $ 34,173     $ 41,326  
Proceeds from stock option exercises
    4,432       202             4,712        
     
Free cash flow
  $ 31,319     $ 7,376     $ 10,859     $ 38,885     $ 41,326  
 
Cash provided by operating activities excluding restructuring payments
Cash provided by operating activities excluding restructuring payments is defined by the Company as cash provided by operating activities plus restructuring payments. Restructuring payments are the cash payments made during the period for employee severance and facility consolidation costs. The Company believes that restructuring payments should be added to cash provided by operating activities to more accurately reflect the cash flow from operations.
A reconciliation of cash provided by operating activities to cash provided by operating activities excluding restructuring payments is presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Cash provided by operating activities
  $ 27,933     $ 6,891     $ 11,584     $ 36,072     $ 42,133  
Restructuring payments
    1,494       933       1,354       4,326       7,627  
     
Cash provided by operating activities excluding restructuring payments
  $ 29,427     $ 7,824     $ 12,938     $ 40,398     $ 49,760  
 
Operating net income and operating earnings per share
Management believes that operating net income, defined by the Company as net income plus reconciling items, and operating EPS, defined as operating net income divided by weighted average common shares outstanding (diluted), provide investors additional important information to enable them to assess, in a way Management assesses, the Company’s current and future operations. Reconciling items include amortization of intangible assets on acquisitions, asset write-up depreciation expense on acquisitions, the change in fair value of the interest-rate swaps, employee severance and facility consolidation costs, historical stock option granting practices investigation and related matters costs and current legal matters costs. Management’s reason for exclusion of each item is explained in further detail below.
Amortization of intangible assets on acquisitions
The Company incurs non-cash amortization expense from intangible assets related to various acquisitions it has made in recent years. Management excludes these expenses and their related tax impact for the purpose of calculating non-GAAP financial measures when it evaluates the continuing operational performance of the Company because these costs are fixed at the time of an acquisition, are then amortized over a period of several years after the acquisition and generally cannot be changed or influenced by Management after the acquisition.

7


 

Asset write-up depreciation expense on acquisitions
The Company incurs non-cash asset write-up depreciation expense on acquisitions related to acquisitions made during recent years. Specifically, this non-cash expenditure is derived from the book value to fair market value write-up on acquired assets. Asset write-ups are depreciated over their remaining useful life which generally falls between one to five years. Management excludes these expenses and their related tax impact for the purpose of calculating non-GAAP financial measures when it evaluates the continuing operational performance of the Company because these costs are fixed from acquisition to the end of the asset’s useful life and generally cannot be changed or influenced by Management after the acquisition.
Change in fair value of the interest-rate swaps
To mitigate the risk of interest-rate fluctuations associated with the Company’s variable rate debt, the Company entered into two separate interest-rate swaps (“interest-rate swaps”) that do not qualify as a cash flow hedge. Thus, the Company records the change in fair value of the interest-rate swaps as an asset/liability within the Company’s Condensed Consolidated Balance Sheets with the offset to Interest expense (income) within the Company’s Condensed Consolidated Statements of Income. Management excludes this non-cash expense and the related tax impact for the purpose of calculating non-GAAP financial measures when it evaluates the continuing operational performance of the Company because these costs generally cannot be changed or influenced by Management.
Employee severance and facility consolidation costs
The Company believes that incurring costs in the current period(s) in an attempt to right-size the organization and more appropriately align the expense structure with anticipated revenues and changing market demand for its solutions and services will result in a long-term positive impact on financial performance in the future. Employee severance and facility consolidation costs are presented in accordance with GAAP in the Company’s Condensed Consolidated Statements of Income. However, due to the amount of additional costs incurred during a single or possibly successive periods, Management believes that exclusion of these costs and their related tax impact provides a more accurate reflection of the Company’s ongoing financial performance.
Historical stock option granting practices investigation and related matters costs
The Company incurs costs in connection with its investigation of historical stock option granting practices, including the related SEC investigation, shareholder derivative lawsuit, tax matters and insurance/indemnification matters. Management excludes these expenses and their related tax impact for the purpose of calculating non-GAAP financial measures when it evaluates the continuing operational performance of the Company because these costs are generally non-recurring and cannot be changed or influenced by Management.
Current legal matters costs
The Company incurs costs arising from current legal matters associated with the ongoing operations of the Company. Management excludes these expenses and their related tax impact for the purpose of calculating non-GAAP financial measures when it evaluates the continuing operational performance of the Company because these costs are generally non-recurring and cannot be changed or influenced by Management.
The following table represents the Company’s pre-tax reconciling items:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Non-cash charges
                                       
Amortization of intangible assets on acquisitions
  $ 2,890     $ 3,045     $ 3,099     $ 9,028     $ 9,264  
Asset write-up depreciation expense on acquisitions
                128             128  
Change in fair value of the interest-rate swaps
    (1,074 )     (314 )     (303 )     (1,920 )     (126 )
     
Total non-cash charges
  $ 1,816     $ 2,731     $ 2,924     $ 7,108     $ 9,266  
Cash charges
                                       
Employee severance and facility consolidation costs
  $     $     $ 860     $     $ 2,622  
Historical stock option granting practices investigation and related matters costs
                318             4,574  
Current legal matters costs
                            2,145  
     
Total cash charges
  $     $     $ 1,178     $     $ 9,341  
     
Total pre-tax reconciling items
  $ 1,816     $ 2,731     $ 4,102     $ 7,108     $ 18,607  
 

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A reconciliation of net income to operating net income is presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Net income
  $ 13,910     $ 13,550     $ 11,019     $ 40,604     $ 27,007  
% of Revenue
    5.0 %     5.0 %     4.3 %     5.0 %     3.7 %
Reconciling items, after tax 1
    1,126       1,693       2,564       4,407       11,630  
     
Operating net income
  $ 15,036     $ 15,243     $ 13,583     $ 45,011     $ 38,637  
% of Revenue
    5.4 %     5.6 %     5.4 %     5.5 %     5.4 %
 
1   The effective tax rate utilized to determine Reconciling items, after tax, for each period, is the effective tax rate utilized to determine Net income for such period.
A reconciliation of diluted EPS to operating EPS is presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Diluted EPS
  $ 0.78     $ 0.77     $ 0.63     $ 2.30     $ 1.54  
EPS impact of reconciling items
    0.06       0.09       0.14       0.25       0.66  
     
Operating EPS
  $ 0.84     $ 0.86     $ 0.77     $ 2.55     $ 2.20  
 
EBITDA and Adjusted EBITDA
Management believes that EBITDA, defined as Net income plus provision for income taxes, interest, depreciation and amortization, is a widely accepted measure of profitability that may be used to measure the Company’s ability to service its debt. Adjusted EBITDA, defined as EBITDA plus stock-based compensation expense, may also be used to measure the Company’s ability to service its debt. Stock-based compensation is an integral part of ongoing operations since it is considered similar to other types of compensation to employees. However, Management believes that varying levels of stock-based compensation expense could result in misleading period-over-period comparisons and is providing an adjusted disclosure which excludes stock-based compensation.
A reconciliation of income before provision for income taxes to EBITDA and Adjusted EBITDA is presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Net income
  $ 13,910     $ 13,550     $ 11,019     $ 40,604     $ 27,007  
Provision for income taxes
    8,528       8,302       6,612       24,887       16,205  
Interest
    1,028       1,742       1,852       4,460       6,592  
Depreciation/Amortization
    4,376       4,610       4,985       13,672       15,097  
     
EBITDA
  $ 27,842     $ 28,204     $ 24,468     $ 83,623     $ 64,901  
Stock-based compensation expense
    2,493       2,504       1,743       7,999       5,022  
     
Adjusted EBITDA
  $ 30,335     $ 30,708     $ 26,211     $ 91,622     $ 69,923  
 

9


 

Supplemental Information
The following supplemental information, including geographical segment results, service type results, same-office revenue comparisons and significant balance sheet ratios and other information is being provided for comparisons of reported results for the third quarter of Fiscal 2011, second quarter of Fiscal 2011, third quarter of Fiscal 2010 and/or third quarter year-to-date Fiscal 2011 and 2010. All dollar amounts are in thousands unless noted otherwise.
Geographical Segment Results
Management is presented with and reviews revenues, operating income and adjusted operating income by geographical segment. Adjusted operating income is defined by the Company as operating income plus reconciling items. Reconciling items include amortization of intangible assets on acquisitions, asset write-up depreciation expense on acquisitions, employee severance and facility consolidation costs, historical stock option granting practices investigation and related matters costs and current legal matters costs. See above for additional details provided by Management regarding non-GAAP financial measures. Revenues, operating income and adjusted operating income for North America, Europe and All Other are presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Revenues
                                       
North America
  $ 239,455     $ 240,540     $ 217,124     $ 710,479     $ 621,635  
Europe
    27,446       22,798       27,190       75,186       75,248  
All Other
    9,778       9,586       9,071       27,534       23,627  
     
Total
  $ 276,679     $ 272,924     $ 253,385     $ 813,199     $ 720,510  
Operating income
                                       
North America
  $ 18,749     $ 20,684     $ 14,890     $ 58,600     $ 38,278  
% of North America revenues
    7.8 %     8.6 %     6.9 %     8.2 %     6.2 %
Europe
  $ 2,851     $ 1,153     $ 3,111     $ 6,340     $ 7,755  
% of Europe revenues
    10.4 %     5.1 %     11.4 %     8.4 %     10.3 %
All Other
  $ 1,855     $ 1,691     $ 1,522     $ 4,935     $ 3,584  
% of All Other revenues
    19.0 %     17.6 %     16.8 %     17.9 %     15.2 %
     
Total
  $ 23,455     $ 23,528     $ 19,523     $ 69,875     $ 49,617  
% of Total revenues
    8.5 %     8.6 %     7.7 %     8.6 %     6.9 %
Reconciling items (pre-tax)
                                       
North America
  $ 2,890     $ 3,045     $ 4,089     $ 9,028     $ 17,800  
Europe
                292             892  
All Other
                24             41  
     
Total
  $ 2,890     $ 3,045     $ 4,405     $ 9,028     $ 18,733  
Adjusted operating income
                                       
North America
  $ 21,639     $ 23,729     $ 18,979     $ 67,628     $ 56,078  
% of North America revenues
    9.0 %     9.9 %     8.7 %     9.5 %     9.0 %
Europe
  $ 2,851     $ 1,153     $ 3,403     $ 6,340     $ 8,647  
% of Europe revenues
    10.4 %     5.1 %     12.5 %     8.4 %     11.5 %
All Other
  $ 1,855     $ 1,691     $ 1,546     $ 4,935     $ 3,625  
% of All Other revenues
    19.0 %     17.6 %     17.0 %     17.9 %     15.3 %
     
Total
  $ 26,345     $ 26,573     $ 23,928     $ 78,903     $ 68,350  
% of Total revenues
    9.5 %     9.7 %     9.4 %     9.7 %     9.5 %
 

10


 

Service Type Results
Management is presented with and reviews revenues and gross profit for Data Services, Voice Services and Hotline Services which are presented below:
                                         
    3Q11     2Q11     3Q10     3QYTD11     3QYTD10  
 
Revenues
                                       
Data Services
  $ 62,890     $ 53,989     $ 45,342     $ 170,836     $ 140,680  
Voice Services
    164,244       172,520       161,031       500,354       445,025  
Hotline Services
    49,545       46,415       47,012       142,009       134,805  
     
Total
  $ 276,679     $ 272,924     $ 253,385     $ 813,199     $ 720,510  
Gross profit
                                       
Data Services
  $ 15,427     $ 14,076     $ 12,078     $ 43,853     $ 38,167  
% of Data Services revenues
    24.5 %     26.1 %     26.6 %     25.7 %     27.1 %
Voice Services
  $ 52,667     $ 54,647     $ 52,145     $ 161,347     $ 148,811  
% of Voice Services revenues
    32.1 %     31.7 %     32.4 %     32.2 %     33.4 %
Hotline Services
  $ 22,558     $ 21,397     $ 22,606     $ 65,186     $ 64,538  
% of Hotline Services revenues
    45.5 %     46.1 %     48.1 %     45.9 %     47.9 %
     
Total
  $ 90,652     $ 90,120     $ 86,829     $ 270,386     $ 251,516  
% of Total revenues
    32.8 %     33.0 %     34.3 %     33.2 %     34.9 %
 
Same-office revenue comparisons
Management is presented with and reviews revenues on a same-office basis which excludes the effects of revenues from acquisitions. While the information provided below is presented on a consolidated basis, all of the revenue from offices added as shown below relates to Voice Services in the Company’s North America segment. Reported same-office comparisons of consolidated revenues, therefore, can be determined by excluding the revenues for Voice Services in the Company’s North America segment from offices added since April 1, 2009 (for comparison of 3Q11 to 3Q10 and 3QYTD11 to 3QYTD10) or April 1, 2010 (for comparison of 3Q11 to 2Q11) as shown below.
Information on quarterly revenues on a same-office basis compared to the same period last year is presented below:
                         
    3Q11     3Q10     % Change  
 
Reported revenues
  $ 276,679     $ 253,385       9 %
Less revenue from Voice Services offices added since 4/1/09 (1Q10)
    (10,280 )     (4,403 )        
             
Reported revenues on same-office basis
  $ 266,399     $ 248,982       7 %
Foreign currency impact
    696                
             
Revenues on same-office basis (excluding foreign currency impact)
  $ 267,095     $ 248,982       7 %
 
Information on year-to-date revenues on a same-office basis compared to the same period last year is presented below:
                         
    3QYTD11     3QYTD10     % Change  
 
Reported revenues
  $ 813,199     $ 720,510       13 %
Less revenue from Voice Services offices added since 4/1/09 (1Q10)
    (25,546 )     (4,403 )        
             
Reported revenues on same-office basis
  $ 787,653     $ 716,107       10 %
Foreign currency impact
    1,182                
             
Revenues on same-office basis (excluding foreign currency impact)
  $ 788,835     $ 716,107       10 %
 
Information on revenues on a same-office basis compared to the sequential quarter is presented below:
                         
    3Q11     2Q11     % Change  
 
Reported revenues
  $ 276,679     $ 272,924       1 %
Less revenue from Voice Services offices added since 4/1/10 (1Q11)
    (4,323 )              
             
Reported revenues on same-office basis
  $ 272,356     $ 272,924       %
Foreign currency impact
    (1,445 )              
             
Revenues on same-office basis (excluding foreign currency impact)
  $ 270,911     $ 272,924       (1 )%
 

11


 

Significant Balance Sheet ratios and Other Information
Information on certain balance sheet ratios, backlog and headcount is presented below. Dollar amounts are in millions.
                                                 
    3Q11           2Q11           3Q10        
 
Accounts receivable
                                               
Gross accounts receivable
  $ 162.2             $ 163.7             $ 162.4          
Reserve $ / %
    7.6       4.7 %     7.5       4.6 %     10.0       6.2 %
 
                                         
Net accounts receivable
  $ 154.6             $ 156.2             $ 152.4          
Net days sales outstanding
  48 days             48 days             52 days          
Inventory
                                               
Gross inventory
  $ 74.8             $ 73.5             $ 74.3          
Reserve $ / %
    20.2       27.0 %     20.0       27.2 %     20.5       27.6 %
 
                                         
Net inventory
  $ 54.6             $ 53.5             $ 53.8          
Net inventory turns
    10.1x               10.1x               9.3x          
Six-month order backlog
  $ 212             $ 213             $ 191          
Team members
    4,482               4,376               4,384          
 

12