Andy McFarland joined Black Box as the Senior Vice President, Chief Customer Officer, in January of 2018. Before joining Black Box he served as Vice President, Customer Care for Packet Design where he created and led the Customer Care organization. Prior to Packet Design, Andy played key senior/executive leadership roles in several technology and telecommunications organizations, including CA Technologies, NetQoS, MegaPath Networks, Broadwing Communications and Sprint. A military veteran, Andy also served our country in the US Navy as a Surface Warfare Officer. He received his BA in Mathematics from the University of Rochester and his MBA, International Business from Virginia Tech.